Get in touch
MightyMaps is small, so email goes to the person who actually builds it. No ticket queue and no bot — but also no guaranteed response time, so please include enough detail to act on.
Support
Something is broken, a map will not build, or the assistant is doing something strange. Include the map title and roughly when it happened.
Billing
Questions about credits, a purchase, a receipt or a refund. Include the email on the account and the date of the purchase.
Feature requests
A kind of map it cannot make yet, or something on the map you wish it drew. These get read — most of the product came from requests like this.
Privacy
A data request, a question about how something is stored, or anything covered by the privacy policy.
Before you write in
Two pages answer most of what arrives in the inbox: how it works covers what the assistant can and cannot do, and pricing covers credits, packs and what does not cost anything. If you have not made a map yet, the free credits will answer more than an email can.